Returns & Exchanges

Returns & Exchanges
We accept returns, exchanges and cancellations:
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 hours of purchase

​Items not available for return:
   - Special orders
   - Drop shipped orders
   - Used vinyl where smaller rolls or sheets are not available
   - Used foil
  
Questions about your order?
Please contact a One Source associate if you have any problems with your order.
Returns and exchange details
Returns will be granted on a case-by-case basis. Returns may be subject to a 20% restocking fee.

If you are unhappy and would like to return your unused order for a refund, please contact us within 5 days of receiving your order. If a refund is granted, we will refund you the cost of the items excluding the shipping charges after the item(s) have been returned. Items must be returned in their original condition.

Keep in mind that our color charts are a graphic sample of available colors. It is as close to the product color as possible - but may not be exact. We cannot guarantee an exact color match from the color chart as computer monitor settings vary.

If there's a question about an order, we reserve the right to request detailed photos of front and back of product in question for resolution.

​ATTENTION: Hawaii, Alaska, Puerto Rico, Dominican Republic and other territories (not including the Continental U.S.) 
We may be unable to ship at regular USPS rates to your locations. After your order has been placed, a One Source associate will contact you with the additional shipping charge if there is one. This may include orders that are designated 'free shipping.'
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